The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Established in 1873, Rowland Brothers is a family-run firm of funeral directors that has been serving the needs of bereaved families in the Croydon and the surrounding areas for over 140 years. During this time, we have earned an enviable reputation for excellence in the traditions of quality funeral direction, funeral services and reliability. We are members of NAFD, SAIF, BIFD, BIE and NAMM
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If there were more stars.... I would definitely give them. We sadly lost my father last month and even though he was a grand age of 91, it is something no-one is ever truly prepared for. In addition, being of a Greek Orthodox background there was so much to consider from a religious perspective. What can I say, Rowland Bros proved to be kind,...
Koulla Pieroulli via Google
3 months ago
I really haven’t got the words to express how thoughtful and kind they all were. They looked after my loved one with the upmost care and respect. Everything went so smoothly, it did help that my loved one had a funeral plan but nothing was too much trouble. We as a family have been using Rowland’s for years and the service as always is impeccabl...
Lesley Colin-Jones via Google
3 months ago
Rowland Brothers (Whitehorse Rd, Croydon) have provided a wonderful, outstanding and professional service throughout an extremely difficult year. In February we lost our father and Rowland Brothers made everything go smoothly and professionally, with great dignity and care. Yesterday only 5 months afterwards, we had to say goodbye to our dear m...
Marion Wells via Google
4 months ago
Carly was brilliant in assisting with an order of service where the actual funeral was being held out of London. Very professional standard and outstanding quantity of workmanship. All done in plenty of time for the funeral. Absolutely brilliant!
Lorna Ardern via Google
5 months ago
Rowland Brothers have provided an incredibly professional and supportive service following the death of my father. Sally was efficient whilst also sympathetic when answering my many questions, and she organized a fitting funeral for Dad. We chose to have a minister present, and Sally arranged for Phil Robinson to carry out the service, which ...
