The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Where can I find a full list of your prices and service options?
Awful placeFirst impressions very dirtyTook my husbands clean clothes in to see him next day blood on his clean shirt .I was told when asked his pj's had been thrown away . 2 weeks later I had to call for a price as it wasn't discussed to be told £500 less for cash .is this going through the books ?? I asked for ashes ASAP when I phoned almost 2...
Gillian Barnes via Google
a year ago
My family has used this funeral director for many years whenever a loved one has died. They have always been very professional and acted with dignity at all times.
Elaine Morris via Google
5 years ago
Very professional from start to finish. Would not be bullied by officials in sorting out dates etc. Gave solid and comprehensive advice about the various steps you have to negotiate and never once was trying to rush things. They let you take each step in your own time and where always there when needed. Thanks again to Mark and his employees for...
Mike Edwards via Google
2 years ago
Uncompassionate, charged for services we didn't receive, rude and uninterested and didn't return calls. Appalling service for what is a horrible time for family. No clarity in their procedures, and belittling when on the phone asking questions. For a funeral directors, we were disgusted.
Elizabeth Stokes via Google
5 years ago
A wonderful kind and caring company who did everything we asked with compassion and professionalism. Nothing was too much trouble and they were able to make the whole process as stress free as possible, co-ordinating everything needed.Highly Recommended!
