The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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If you are looking for a caring company to bury your loved one avoid this company. No communication. Said the body would be ready to view for the Tuesday didn’t even pick him up until the weekend after. Everytime we called no one answered went through to a call centre for other companies and had to wait for a call back. Opening hours are 10 till...
Danni Coan via Google
9 months ago
December 2022. Well, what can I say from start to finish what an absolute professional service. All the Staff guide you and help you through your difficult time.
Linda Matura via Google
8 months ago
Thank you so much for taking care of my mum nothing wos too much trubble for them whent above and beondcto make sure things whent smooth at such a tuff time
andrew langford via Google
2 years ago
Everything was done with dignity and care. All went smoothly. Thanks Christine, Susan and all the staff at Scales.
Eileen Andrews via Google
3 years ago
Do not trust these people they will take your money and your pride they have no respect I was a undertaker and a client at same time they have no respect they pretend they do but they don’t Ann Marie is a manager but she got the job because her dad works there a share holder who rips people of like father like daughter