The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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My mum choose Shires for herself and her choice was absolutely the right one. The staff and team were so professional, compassionate and made our initial planning meeting easy and gave us space to express ourselves. They made a very difficult time bearable. Their attention to detail was second to none and they worked tirelessly for us all. The ...
Rosemarie Clark via Google
5 months ago
The people that work for Shires are absolutely fantastic in the way that nothing is too much trouble, they are on the ball from beginning to end. My family and I found them extremely helpful in whatever we asked them for help on, a fantastic company to use under the dire circumstances. They are also a family run business, well done to everyone w...
John Peck via Google
5 months ago
From our first contact, just prior to my father-in-laws passing, to our final farewell, all the staff at Shires were supportive, compassionate and kind. Despite being the height of the Covid-19 crisis the service was seemless. I would recommend the team without hesitation.
Jan Harper via Google
5 months ago
very polite, excellent service and helpful with everything in the organising for the day. always on other end of phone to answer questions thanks for all your work great company
Cheryl Baldwin via Google
a year ago
Our family would like to say a heartfelt thank you to the Team at the Dunstable office of Shires Funeral Directors. Our family member died quite suddenly leaving us all shocked and bereft. Fortunately for us he had already chosen the people to be entrusted with his burial. From the moment two members of the Shires Team came to collect our r...
