The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
The teams at our Sydenham, Lewisham and Beckenham funeral homes will provide advice at every stage of the funeral planning process, and will arrange an individual and unique funeral to help you celebrate the life of your loved one. Our Sydenham funeral home has its own service venue.
Where can I find a full list of your prices and service options?
I was shocked at the funeral I attended today at how unprofessional the funeral bearers were! It almost felt disrespectful talking to each other during the service in the doorway of the church. Shouting round the car at each other about getting the stands out the car for the coffin. The all standing around chatting at the grave side ! Not the se...
Sarah Leach via Google
11 months ago
During this difficult Jackie Stacey at the Lewisham branch was very supportive to my family. She was professional, experienced and explained everything in detail. Jackie made the process so much easier for us to deal with. She was warm compassionate kind and caring. I would highly recommend Steven Mears. Thank you Jackie.We would also like to th...
Sonya Dyer via Google
9 months ago
After losing my lovely Dad recently, I went with Steven Mears Funeral Directors.Jackie was the first port of call for us.. and I would like to thank her from the bottom of my heart, for her kindness and understanding, absolutely nothing was too much to ask of her at anytime of the day… she was right there for us at this sad and hard time…Also th...
Susan Tebbutt via Google
9 months ago
I would like to say a big thank you to Jackie Stacey at the Lewisham branch for giving my Grandad Foley the most perfect send off.Jackie is very professional, kind & caring and has just been the best at such a sad and difficult time.I would like to thank Nicole also for her comfort & kind words.I would highly recommend this service.I will never ...
Faye T via Google
2 years ago
When I contacted Steven Mears in December I had never organised a funeral. I was terrified, but I soon found out I didn’t need to be. Jackie (at the Lewisham branch) was incredible from start to finish. She made me feel so supported and helped me to make decisions. She made something that should have been awful and stressful much easier. I canno...
