The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
The teams at our Sydenham, Lewisham and Beckenham funeral homes will provide advice at every stage of the funeral planning process, and will arrange an individual and unique funeral to help you celebrate the life of your loved one. Our Sydenham funeral home has its own service venue.
Where can I find a full list of your prices and service options?
I just want to thank you for a lovely customer service in preparation for the funeral. I was fully kept informed and up to date all the way through the arrangement.The service and presentation on the day went very smoothly and I was very grateful for the call I received from Bobby on the morning of the funeral to confirm all arrangements .Thank...
Julie Fudge via Google
4 months ago
Fantastic service and staff, Sydenham branch, words cannot express how exceptional they were with my dad funeral arrangements. Customer service is one in a million, they make me want to die and use them. Lol, thanks guys keep up the good work, much appreciated.
Lydia Weir via Google
a year ago
Fantastic company to deal with. Brilliant staff who understand the pain and suffering the customer is going through trying to lay their loved one to rest. The staff at the Sydenham branch went out of their way to accommodate us at all times.
Kananmaluwe via Google
2 years ago
Today we used the service of Steven Mears, the manor, and professional approach of the staff was exceptional, the service given by Bobby was far and beyond expectations, the man is a true professorial, as were the other members of staff. I would just like to express my and my wife's thanks to all .thank you again. Mr & Mrs Hogan
STEVEN JONES via Google
3 years ago
Hi i would just like to say the the staff and all the arrangements for my mums funeral was excellent and couldnt of asked for any thing better than the send off she had, the flowers was beautiful and all i can say is i felt at ease that it all went so well and i thank you all so so much Mrs Lynn Barnett xx
