The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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From the first phone call to inform of my auntie’s death, through the duration of funeral, the level of care we received was simply superb!It’s always hard to say goodbye but, in my case, my aunt was more like a mother to me and the last of my biological family, with the exception of my adult son and daughter.I spoke with Angela, who was wonderf...
T Riley via Google
3 months ago
Hi,my family and I have just had our mothers funeral today. And we also had our dads funeral 3years ago. Each one was through the Co-op. From the very start may I say, on both occasions from the first phone call, everything was delt with the up most respect and compassion. We were told every step of the way what was happening and when. We were h...
Sandra Grayson via Google
2 months ago
Been today at this florist to purchase flowers for my wife’s birthday and purchased the worst flowers you can ever purchase, waste of £30.00. One of the staff there said they didn’t have many choices on flowers and I said do why you can and she really did what she could by selling me the worst ever flowers purchased in my life. The leafs of the ...
Sajmir Agalliu via Google
2 weeks ago
Thankyou from me my brother Matt Sillitoe.Tara daly and our freinds on behalf of our late mother Mrs Maureen sillitoeYou were very professional in every thing you did from Tara calling you and Debbie especially who was fantastic and made the loss of mom very calming and sorting mom's funeral.On the day its self everyone involved were fantastic. ...
ANDY SILLITOE via Google
11 months ago
Have just had our Dads funeral and wanted to send my heartfelt thanks on behalf of my family for the excellent service we received from Claire and the team in Stirchley. Nothing was too much trouble and we couldn’t have wished for a better way to send our much loved Dad on his final journey......
