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Raymond Walford
3 weeks ago
Thank you so much for making Robert’s day go so well all your was amazing from start to finish
Thomas Moss
3 weeks ago
I’d to say a special thanks and highly recommend Chloe and her team at heartfelt heartfelt were very professional sensitive and showed great patience with a sometimes difficult family Once again thank you all at heartfelt
Anna B
a month ago
I woke up on Friday knowing it would be the saddest day of my life, but as soon as I saw Craig approaching our hotel ahead of the hurst I knew I'd done my brother proud. From our initial conversation Craig was so down to earth and re-assuring, he put me at ease immediately with kindness and humour. He had taken the time to read the notes about my brother's death and understood the shock and tragic loss we were all experiencing. Craig understood the range of emotions Mum would be going through, he took the time to understand our wishes but he also used his experience to provide advice when I was unsure what to do. There were a few issues with timing (not related to Craig and his team), and Craig was able to handle this with professionalism and flexibility; nothing was left undone and everything ran smoothly. Craig and the team are incredibly gifted in what they do - a true calling. They took what I anticipated would be a difficult day and turned it into a day I will treasure forever. Thank you so much for this amazing service.
Yamina Aloui
a month ago
want to thank the team for the care and attention they showed while arranging my stepdad’s funeral. During such a difficult time, they handled everything with genuine compassion and professionalism. Nothing was too much trouble, and they made sure every detail was taken care of with respect and dignity. We are truly grateful for the support they provided to our family.
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Serving families in London and the surrounding area
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