Ugalde and Son Ltd

The most astonishing levels of care and consideration were present through every interaction with everyone at Ugalde and Son. Their attention to detail, their professionalism and utmost respect for all of us enabled us to keep going through a most emotional time, and allowed us to fully concentrate on saying goodbye to our loved one. The celebrant connected to the Ugaldes, Jesse Foot, is a remarkable addition to the team, and made the service into a moving, personal and humorous occasion, and his deft handling of our time together added a certain memorable touch. I just hope that I die before the Ugaldes, because I wouldn't want anyone else to conduct my funeral!

We can't recommend Ugalde's more highly. An extremely skilled and professional team who will gently and compassionately steer you through what is a difficult moment in your life, ensuring you are able to give your loved ones a truly personal send off. We lost both our mum and dad this year and they wanted quite different funerals. Each time, Bryan listened carefully, took on board our requests and helped us to put together exactly what we wanted for each parent, covering every aspect; catering, flowers, designing and printing the order of service, to name a few. As well as dealing with the practicalities, Bryan was extremely supportive throughout, checking in to see how the family were coping, especially following the impact of two losses so close together. In short, Bryan and the whole team at Ugalde's showed a high degree of thought, consideration and professionalism, in the planning, the lead up to, and on the day of each funeral, ensuring all went smoothly from start to finish and that we were able to say goodbye to our parents in the way they had wanted.