The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
WH Putnam was founded in Edgeware in 1929 by William Henry Putnam. His grandchildren, Keith and Alana Putnam worked in the business for more than 40 years. In 1950, a second funeral home was opened in Streathfield Road, Stanmore, Harrow, where Keith and Alana grew up living above the premises.
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I wish to express my appreciation of the kindness and efficiency I received from WH Putnam. In particular, Sophie gently steared me through the whole procedure of arranging a funeral without any fuss or pressure. Thank you.
Alexandra McAuliffe via Google
8 months ago
Cassie and Lee did an AMAZING job for my Dad and the family. Very compassionate and understanding. The professionalism of this branch is exeptional and Cassie was with us every step of the way making sure all little details are in place. Lee has shown us massive support and respect before and during the funeral. Big thanks from the bottom of our...
Jex AGRS via Google
4 months ago
We conducted a long distance set of funeral arrangements in an area we don’t know so the local guidance received from Lee and Sophie in addition to their compassionate professional service was great appreciated.
mel stewart via Google
7 months ago
What a real shame. Both mum, dad and brother in law had previously been cared for during their funerals with Putnams a few years ago and a fantastic service and so caring and considerate. For this recent experience for my brother, completely different and won't be back again or recommending them to anyone. To just pick out 3 key points. 1-huge c...
Mark Taylor via Google
a year ago
Professional, helpful, responsive.Lee & Cassie in particular were very supportive of the whole process, talked through various options for the funeral. They were empathetic & compassionate. The staff who assisted on the day of the funeral were exemplary. Would recommend.
