W Naylar and Son — Funeral Director in ROCHESTER | 4.7★ 29 Reviews | NAFD
W Naylar and Son

W Naylar and Son

4.7
(29 reviews)
90-92 Delce Road, ROCHESTER, KENT, ME12DH
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

W Naylar and Son is a funeral director located at 90-92 Delce Road, Rochester, Kent, operating as part of the Dignity network — one of the UK's most trusted providers of funeral services and prepaid funeral plans. The branch is dedicated to serving the local Rochester community with compassion, respect, and professionalism, providing a caring 24-hour service, 365 days a year, to support families through some of life's most difficult moments.

As part of the Dignity group, W Naylar and Son upholds the highest standards of care, with ongoing investment in staff, premises, and vehicles to ensure families and their loved ones receive an exceptional level of service. The branch offers a comprehensive range of funeral services, including personalised funeral arrangements, prepaid funeral plans, and guidance through every step of the funeral process.

Client satisfaction is at the heart of everything W Naylar and Son does. Dignity's nationwide client surveys consistently reflect outstanding feedback, with nearly all families reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were carefully listened to and fulfilled.

What families say

"Fiona, Bob and the team were professional, compassionate and very caring at an extremely difficult time after losing my beloved daughter Emma to cancer."

— Julie Byron (about Fiona)

"Despite being unable to use Naylors, they showed great compassion, care and provided us with more information in the short time we liaised with them than the undertaker we ended up using. We regret there was literally no comparison and we felt very let down by them."

— Helen Lawson

"Fiona helped me right from the start to arrange my mum's funeral — it was like talking to a friend, a truly lovely lady."

— sue stanley (about Fiona)

"Fiona, the very nice lady in the office is an amazing woman and understanding in every way, treated my brother like he was a friend to her. I have used Naylor and Son three times now, 2 brothers and my dad, each time it's been amazing."

— Christine (about Fiona)

"Us 4 children are all under the age of 35 and did not have a clue how to plan a funeral, but with the help of Fiona, we were able to get it all organised extremely quickly. Can not thank them enough!"

— Kirsty Costen (about Fiona)

"They took everything over for myself and my brother and thought of every detail when we did not have the capacity to think straight. Fiona was amazing. She checked in on us to make sure we were ok and nothing was too much trouble."

— Julie Lindfield (about Fiona)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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