The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Can not express how thankful I am to everyone I came in to contact with along the journey of planning my fathers funeral and on the day of the final goodbye. You were all so lovely, kind, caring and professional. Especially a big thank you to Ann for all the time, effort and support she put in to navigating us in this difficult time! Thank you!
Shannon Williams via Google
8 months ago
Words cannot express my gratitude to Ann, who looked after us from the very beginning, organising my mums funeral has been one of the hardest things I've had to do, but with Ann's care and help, she made it so much easier. Paul was also outstanding at the funeral, he really cared for my mum and the family. The celebrant they chose, Barbara was t...
Lorraine Kelly via Google
a year ago
From start to finish these beautiful people made a tuff time a whole lot easier. The care they gave my brother was outstanding. Anne, Tim and David and all the team in-between, made lots of special adjustments to memorise my brothers life adding in my brothers team colours and making his final journey past his fav teams old and new stadiums, all...
Sarah Dickens via Google
3 months ago
Ann was excellent. She explained everything clearly and made the whole process seem simple during a difficult time
Tania Spencer via Google
2 years ago
The care and attention shown to us before, during and after the funeral were wonderful and made a sad situation so much more tolerable. Ann and Teresa went out of their way to help us; and Paul ensured, with tact and friendliness, that all went smoothly at the service. I totally recommend this company.
