The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
Walker and Morrell Funeral Directors was founded in 2002.
Our dedicated teams at our Gateshead, Washington & Houghton Le Spring funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day by phone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
Aimee Hughes of Walker and Morrell provided a first class, professional service in dealing with all aspects of my parents' funerals. She provided a caring approach and made an extremely difficult situation much easier, putting us at ease. Nothing was too much trouble and we were kept up-to-date with all the arrangements. Everything was handle...
John Oxenham via Google
2 years ago
My family used Walker & Morrell Funeral Services to take care of the arrangements for my Dad and my parents in law. On each occasion, we have been looked after with respect and care. Nothing was too much trouble. Everything was dealt with in a calm and professional manner. I would not hesitate to recommend Aimee and her colleagues to anyone look...
Karen Baglee via Google
3 years ago
Walker and Morrell were the right choice of funeral director service for us and I would recommend them above all others I've seen. As a professional service they are a real class act, and so very fitting for our Mam's final send off. The smartness of the team, the look of the cars, their complete professionalism was so important to us. At a ti...
Victoria Lynch via Google
a year ago
We were comforted by the service provided by Walker and Morrell. Aimee was extremely professional and considerate at every stage, not only helping us to plan the funeral arrangements, but also being available to advise and assist with matters that helped to make the service personal and specific to our wishes.
Joanne Williams via Google
3 years ago
I have attended several funerals over the past couple of years organised by Walker & Morrell and noticed how all of the staff have carried out their duties in a very professional manner. Afterwards, the families have always said how pleased they were with their choice of funeral director, in particular, Aimee, with her caring attitude and attent...
