We are a funeral director in dedicated to helping your family when in need. For more information please contact us.
Laurren Cutmore
3 months ago
Thank you Giles, David and Naomi, the passing of a loved one is such a painful experience. You all showed compassion, empathy and warmth to our family. You truly went above and beyond, everything we wished for you made it happen. You cared for our beloved mother as if she was part of your family and made us feel at ease knowing she was in your care. I am so greatful to you all, and you have made this experience less scary and bearable through pure humanity. Thank you!
Jennifer Jones
3 months ago
A huge thank you to Giles and his family who looked after my husband with the utmost respect and attention to detail. From the moment I walked to West and Sons Funeral Directors in Hertford I knew I had chosen the right people to take care of all the arrangements that need doing at this difficult and emotional time. Nothing was too much trouble and every detail I had wanted was arranged. I cannot recommend them highly enough, they made a truly devastating situation so much easier and the day itself was exactly how I wanted it, all thanks to West and Sons.
Micheal Chin-Yue
3 months ago
West & Sons made our day very special and also allowed us to make it personal for Lesley. A day which was already difficult was a little easier to get through because they allowed us to control it. I would fully recommend them if you find yourself in our situation.
Joshua Oxberry
3 months ago
Giles, Naomi, and David. You met our most difficult weeks with compassion, sympathy and professionalism. We cannot thank you all enough for looking after our beloved mother, and delivering an incredible service. We will always be grateful.
Samantha Sharp
6 months ago
Losing a loved one is one of the hardest experiences in life, but the team at West and Sons made a deeply difficult time more bearable. What truly stood out was their willingness to listen. They honored every request and treated our loved one’s memory with dignity. It didn’t feel like a business transaction—it felt like genuine support from people who truly care. We are forever grateful to Giles and the team for helping us say goodbye with grace and peace. I would wholeheartedly recommend them to anyone facing the loss of a loved one.
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There are 5 things most people forget
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Most families arrange the funeral first. Dealing with the estate often comes next — something many people don't realise at the time.
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Practical advice on choosing a funeral director you can trust — what to look for, questions to ask, red flags to watch for, and why NAFD membership matters.
A practical, step-by-step guide to arranging a funeral in the UK — from registering the death through to the service itself, including choosing burial or cremation, selecting music and readings, and understanding what your funeral director will handle.
Probate is the legal process of administering a deceased person's estate. This guide explains when it is needed, how to apply, how long it takes, and whether you need a solicitor.
While you're here...
Contacting the funeral director is step one. But there are 4 other things you'll need to deal with — and most people don't know about them until it's too late.
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