How to Arrange a Funeral: A Step-by-Step Guide (2026) | NAFD Funeral Directory
How to Arrange a Funeral: A Step-by-Step Guide (2026)
Planning a Funeral

How to Arrange a Funeral: A Step-by-Step Guide (2026)

Last reviewed 13 min read NAFD Editorial Team NAFD Verified

Arranging a funeral can feel overwhelming, but you don't have to face it alone. This step-by-step guide walks you through every stage of the process, from the first call to the final farewell.

Key Takeaway

Arranging a funeral can feel overwhelming, but you don't have to face it alone. This step-by-step guide walks you through every stage of the process, from the first call to the final farewell.

Losing someone you love is one of life's most profound experiences. In the days that follow, you may find yourself responsible for arranging a funeral — often while still in shock, and with very little prior knowledge of what's involved. The good news is that you are not expected to know everything. A good funeral director will guide you through each decision, carry much of the practical weight, and make sure the farewell you give reflects the person you've lost.

This guide explains every step of arranging a funeral in the UK, from the moment of death through to the service itself. Whether you're planning ahead for someone who is terminally ill, or facing the sudden loss of a loved one, we hope this helps.

Understanding the Timeline: How Long Does Arranging a Funeral Take?

In the UK, funerals typically take place one to three weeks after the death. The exact timescale depends on several factors, including how quickly the death is registered, whether a coroner is involved, the availability of the crematorium or burial ground, and the wishes of the family.

If a coroner becomes involved — for instance, if the death was unexpected or the cause is unclear — the timeline may be longer. Your funeral director will keep you informed throughout.

Step 1: Notify a Funeral Director

Your first practical step, once a doctor has confirmed the death, is to contact a funeral director. They can be called at any hour — reputable funeral directors operate 24 hours a day, 7 days a week. They will arrange for your loved one to be collected and brought into their care, which provides both practical help and emotional reassurance.

You don't need to have made any decisions before making this call. The funeral director's job is to help you make those decisions in the days ahead.

Choosing a funeral director is an important decision. Look for a firm that is a member of a recognised professional body, such as the National Association of Funeral Directors (NAFD). NAFD members follow a strict Code of Practice, display transparent pricing, and are subject to independent oversight — including the Funeral Arbitration Scheme if any dispute arises. You can find an NAFD member funeral director in your area who meets these standards.

Step 2: Register the Death

In England, Wales, and Northern Ireland, a death must be registered within five days. In Scotland, the requirement is eight days. Registration is done at the local Register Office, by a person who was present at the death, a relative, or someone present in the house at the time.

You will need the Medical Certificate of Cause of Death (issued by the attending doctor) to register. After registration, you'll receive the death certificate — you may want several certified copies, as banks, insurers, and other organisations will each require one. You will also receive either a green certificate (for burial) or a form to pass to the crematorium (for cremation), which the funeral director will need.

Step 3: The Funeral Arrangement Meeting — What to Expect

This is the heart of the planning process. Your funeral director will arrange a meeting — at their premises, or at your home if preferred — to go through all the key decisions together, including a full written estimate of costs. There is no rush; they will take the time you need. If you want to prepare, our funeral cost calculator can help you understand typical prices in your area before the meeting.

What to bring to the arrangement meeting

Decisions you'll make at this meeting

Your funeral director will gently guide you through each of the following:

Step 4: Choosing Burial or Cremation

This is often one of the first decisions families face, and it shapes everything else. If your loved one left written or spoken wishes, these should guide you. If not, the decision rests with the next of kin.

Cremation

Cremation is typically the more affordable option. The cremated remains (often called ashes) can be scattered, buried, kept at home, or incorporated into a memorial. A separate cremation application must be completed, and a doctor's confirmation of the cause of death is required.

Burial

Burial can take place in a local authority cemetery, a private burial ground, a churchyard (subject to availability and the church's rules), or a natural burial ground. Families may purchase a burial plot outright or on a lease. Costs vary considerably by location — a burial plot in London can cost significantly more than one in rural England.

Natural and green burial

An increasingly popular choice, natural burial uses a biodegradable coffin or shroud and takes place in a designated woodland or meadow site. There are no headstones, though a tree or natural marker may be permitted. This option appeals to those with strong environmental values.

Step 5: Choosing a Coffin

Coffin selection is a deeply personal choice and one that your funeral director will help you navigate without pressure. Options range from traditional solid oak or mahogany to more affordable veneered chipboard coffins, as well as wicker, bamboo, cardboard, and wool — all of which are suitable for cremation or natural burial.

There is no obligation to choose the most expensive option. What matters is that it reflects your wishes and budget. Under the CMA (Competition and Markets Authority) rules introduced in 2022, all funeral directors are required to publish transparent pricing, which remains in force in 2026 — so you can compare options confidently before committing.

Step 6: Planning the Funeral Service

The service is the moment to truly celebrate and honour a life. Your funeral director can help co-ordinate all of the following elements, often liaising directly with crematoriums, celebrants, clergy, and venues on your behalf.

Choosing a celebrant or officiant

Music

Music is one of the most powerful ways to personalise a funeral. You may choose hymns, classical pieces, or a favourite song — it could be anything from an old standard to a pop song that holds special meaning. Crematoriums have audio systems that can play music from a USB stick or CD, and many can accommodate live musicians.

Readings and tributes

A reading from scripture, poetry, or literature can provide great comfort. Family members or friends may be invited to speak, or the officiant can deliver a tribute on their behalf. Let your funeral director know who will be speaking, and how long, so the service can be paced properly.

Flowers

The family typically arranges a main floral tribute (such as a coffin spray or wreath), and guests may be invited to send flowers. Alternatively, families sometimes request donations to a chosen charity in lieu of flowers — your funeral director can help facilitate this.

Order of service

A printed order of service helps attendees follow the ceremony and serves as a lasting keepsake. Most funeral directors offer a printing service, or you can arrange it independently. A typical order of service includes the deceased's name and dates, a photograph, the order of the ceremony, the words to any hymns, and details of any wake or reception.

Step 7: Arranging Transport

The hearse carrying the coffin is provided by the funeral director as part of their service. Most also offer limousines for close family members to travel to and from the service in privacy and comfort. Discuss how many vehicles you need at the arrangement meeting.

Some families choose a more unusual form of transport — a horse-drawn carriage, a vintage vehicle, or a motorcycle hearse. These can often be arranged through your funeral director, though they may require more lead time and involve additional cost.

Step 8: The Wake and Catering

The gathering after a funeral — variously called a wake, reception, or celebration of life — gives mourners time to share memories, offer condolences, and support one another. It is usually held at a family home, a pub or hotel, a social club, or a venue associated with the deceased.

Your funeral director may be able to recommend local venues or catering companies. Keep the tone appropriate to your loved one — a simple cup of tea and sandwiches can be just as meaningful as a formal meal. There are no rules here; it's about what felt true to the person.

Step 9: Notifying People

Let friends and family know as soon as you're able. A simple phone tree, group message, or post on a social media page can spread the word quickly. You may also place a notice in a local newspaper or on an online memorial platform.

Once you have a confirmed date and time, you can share the details more widely. If the service is to be private, make clear in any announcements that attendance is by invitation only.

Step 10: After the Funeral

Once the funeral has taken place, there are still some practical matters to attend to: collecting the ashes if cremation was chosen, deciding on a permanent memorial, and dealing with the deceased's estate. Your funeral director can advise on memorials, and many will follow up with you in the weeks after to check how you're coping.

Grief takes time. If you or other family members are struggling, organisations such as Cruse Bereavement Support (cruse.org.uk) offer free help across the UK.

How Much Does Arranging a Funeral Cost?

Funeral costs in the UK vary considerably depending on your location, the type of service chosen, and the individual funeral director. In 2026, a direct cremation (without a service) typically starts from around £1,000–£1,500, while a full traditional funeral with burial can cost £5,000 or more, particularly in London and the South East.

If cost is a concern, speak honestly with your funeral director. They are required to offer a simple funeral option at a stated price, and they may be able to help you access the Funeral Expenses Payment — a government benefit available to those on qualifying means-tested benefits. Use our /funeral-cost-calculator/ to get an idea of typical costs in your area.

How NAFD-Accredited Funeral Directors Can Help

Arranging a funeral is a significant undertaking, and having a trusted professional alongside you makes an enormous difference. NAFD member funeral directors are committed to the highest standards of care, transparency, and professionalism. They display clear pricing, follow a rigorous Code of Practice, and are subject to independent scrutiny — including the Funeral Arbitration Scheme, which gives families a formal route to resolve any concerns.

When you choose an NAFD-accredited funeral director, you can be confident that your loved one — and your family — will be treated with the utmost respect and compassion.

/find-a-funeral-director/ to search for an NAFD member near you.

How Much Does a Funeral Cost in the UK? (2026)

The cost of a funeral in the UK varies widely depending on the type of service, your location, and the choices you make. As a general guide:

Costs include the funeral director's professional fees, coffin, transport, cremation or burial fees, and disbursements such as the death notice or celebrant. Optional extras — flowers, catering, a wake venue — add further.

If cost is a concern, always ask for an itemised quote. NAFD members are required to provide a clear, written estimate before any work begins. Use our funeral cost calculator to get a realistic figure for your area. If you're on a low income, you may also be eligible for a Funeral Expenses Payment from the government — your funeral director can advise.

Burial or Cremation? Understanding Your Options

Choosing between burial and cremation is one of the first decisions you'll make. In the UK, around 78% of funerals now involve cremation, but both are equally valid and meaningful choices.

Cremation

The coffin is cremated at a crematorium, and the ashes (also called cremated remains) are returned to the family, usually within a few days. Ashes can be kept in an urn, scattered at a meaningful location (subject to permissions), buried, or placed in a memorial. Cremation tends to be less expensive than burial and offers flexibility in timing the memorial service.

Burial

The body is interred in a cemetery, churchyard, or natural burial ground. Burial allows for a permanent physical place to visit and grieve. Costs vary significantly depending on location — a plot in London, for example, costs considerably more than in rural areas. Natural or green burials, where the body is buried in a biodegradable coffin in a woodland or meadow setting, are a growing choice for those wanting a lower environmental impact.

If your loved one expressed a preference, that should guide you. If not, your funeral director will help you think through what feels right for your family.

Planning the Funeral Service: Music, Readings, and Personal Touches

The funeral service is your opportunity to celebrate the person who has died in a way that truly reflects who they were. There is no single 'right' way — whether you want a traditional religious service, a non-religious humanist ceremony, or something entirely personal, your funeral director and celebrant will help you shape it.

Choosing a celebrant or officiant

A religious service is led by a minister, vicar, imam, rabbi, or priest. A humanist or civil ceremony is led by an accredited celebrant who will work closely with you to write a completely bespoke service based on your loved one's life, values and personality. Many families choose a celebrant even when the deceased had some faith, finding the personalisation meaningful.

Music

You may choose live music, recorded tracks, or both. There are no rules — a favourite piece of classical music, a beloved pop song, or a hymn are all equally appropriate. Crematoriums typically allow two to three pieces of music (entry, during the service, and exit).

Readings and tributes

Friends and family members can be invited to read a poem, a passage of scripture, or their own words. Eulogies — personal tributes — are a deeply moving part of many services. The celebrant or your funeral director can help anyone who is nervous about speaking.

Order of service

A printed order of service helps attendees follow the proceedings and provides a lasting keepsake. Your funeral director can usually arrange printing, or you can do this independently. Include the full name and dates of the deceased, and any photographs or meaningful imagery.

Flowers and personal touches

Floral tributes remain traditional, but many families now request charitable donations in lieu of flowers — or both. Personal items placed on or near the coffin, a display of photographs, a slide show, or a memory table can all add a deeply personal dimension to the service.

What to Do in the First 24–48 Hours After a Death

The immediate period after a death can feel overwhelming. Here is a simple checklist of the most urgent practical steps:

  1. If the death was expected at home: Call the GP or out-of-hours doctor to certify the death. There is no need to rush — take the time you need with your loved one before making any calls.
  2. If the death was sudden or unexpected: Call 999. The police and paramedics will attend, and the death may be referred to the coroner. This is standard procedure, not a cause for alarm.
  3. If the death occurred in hospital or a care home: Staff will guide you through their procedures. You will be given contact information and asked to collect personal belongings in due course.
  4. Contact a funeral director: You can do this at any time of day or night. They will arrange for your loved one to be brought into their care, which many families find a reassuring first step.
  5. Notify close family and friends: There is no obligation to do this immediately — take the time you need.
  6. Locate any pre-paid funeral plan or written wishes: Check for a will, prepaid funeral plan, or any written notes about funeral preferences. These may significantly shape the arrangements.

You do not need to make all decisions immediately. The funeral director will arrange a formal meeting — usually within a day or two — to work through everything together at a pace that suits you.

Pre-Paid Funeral Plans: What to Know in 2026

If you are arranging a funeral for someone who already had a pre-paid funeral plan, contact the plan provider as soon as possible — your chosen funeral director will be able to help you identify and activate the plan. Since July 2022, all funeral plan providers in the UK have been regulated by the Financial Conduct Authority (FCA), which means consumers have significantly stronger protections than before.

A pre-paid plan typically covers the funeral director's professional fees and sometimes the cremation or burial fee, but may not include all third-party costs (such as flowers, catering, or the celebrant). Your funeral director will provide a clear breakdown of what is and isn't included.

If you are considering planning your own funeral in advance, a pre-paid plan can give you and your family peace of mind, lock in today's costs, and relieve your loved ones of difficult decisions at a stressful time. NAFD members who offer funeral plans do so under FCA regulation. Find a local NAFD member to discuss your options.

Frequently Asked Questions

Legally, the responsibility for arranging a funeral falls to the executor of the deceased's estate (if a will exists) or the next of kin. In practice, this is usually a spouse, civil partner, or close family member. If there is no family and no estate, the local authority has a duty to arrange a simple funeral. Funeral directors are experienced in navigating these situations and can advise you if there is any uncertainty about who should be making arrangements.

There is no strict legal deadline for when a funeral must take place in the UK, but it typically happens within one to three weeks of the death. The body will remain in the care of the funeral director during this time. If a coroner's investigation is required — for example, if the death was sudden or unexplained — the process may take longer, as the funeral cannot proceed until the coroner releases the body. Your funeral director will keep you updated on the timeline throughout.

Yes, it is legal to arrange a funeral yourself in the UK, though it is relatively uncommon. This is sometimes called a 'DIY funeral.' You would need to handle the care of the body, obtain the necessary documentation, liaise directly with the crematorium or burial ground, and manage all logistics yourself. For most families, the practical and emotional demands of this are significant, and the support of a professional funeral director is invaluable — particularly during the acute grief of bereavement.

The key document you'll need is the death certificate, issued after the death is registered at the Register Office. You will also receive either a green certificate (authorising burial) or a form required by the crematorium (for cremation). If the deceased held a pre-paid funeral plan, you'll want to locate that document as early as possible. Your funeral director will tell you exactly which paperwork they require and can help guide you through the registration process if needed.

The terms 'funeral director' and 'undertaker' are used interchangeably in the UK and refer to the same professional. 'Undertaker' is the older, more traditional term, while 'funeral director' is now more commonly used and reflects the broad range of services these professionals provide — from caring for the deceased and supporting the family to co-ordinating every practical aspect of the funeral service.

There are several ways to manage funeral costs without sacrificing a meaningful farewell. A direct cremation — where the cremation takes place without a formal service at the crematorium — is typically the most affordable option, and you can still hold a separate celebration of life afterwards. Choosing a simpler coffin, limiting limousine hire, and asking guests to contribute food to the wake can all help reduce costs. All NAFD-registered funeral directors are required to offer a simple funeral option at a clearly stated price and will never pressure you into spending more than you wish to. If you are on qualifying benefits, you may also be eligible for the government's Funeral Expenses Payment.

There is no legal deadline for holding the funeral itself, but you should contact a funeral director as soon as is practical — they can take your loved one into their care at any hour. The death must be registered within five days in England, Wales and Northern Ireland (eight days in Scotland). Once registered, the funeral can typically be arranged within one to three weeks, though this may be longer if a coroner is involved.

Funeral costs in the UK vary widely. A direct cremation (no service) typically starts from around £1,000–£1,500. A simple attended cremation costs roughly £2,500–£4,000, while a full traditional cremation or burial service can range from £4,000 to £8,000 or more, particularly in London and the South East where burial plot fees are highest. NAFD members are required to provide a clear written estimate before any work begins. Use our funeral cost calculator for a local guide.

The key document is the Medical Certificate of Cause of Death, issued by the attending doctor. You use this to register the death at the local Register Office. After registration, you receive the death certificate (order several copies) and either a green certificate (for burial) or the relevant cremation authority form. The funeral director will guide you through each document and handle most of the paperwork on your behalf.

In the UK, there is no legal restriction on who can arrange a funeral. Typically it is arranged by the next of kin, the executor of the estate, or a close family member. If there is a dispute about who should arrange the funeral, the executor named in the will generally takes precedence. If there is no will and no family, the local authority has a duty to arrange a funeral under the Public Health (Control of Disease) Act 1984.

A religious funeral is led by a minister or faith leader and incorporates prayers, scripture, and religious rituals specific to that faith. A humanist (or civil) funeral is led by an accredited celebrant and is entirely non-religious — the service is written specifically to reflect the individual's life, personality and values. Many families opt for a humanist service even if the deceased had loose religious affiliations, finding the personal focus deeply meaningful. Both types can be equally moving and celebratory.

If you are on a qualifying benefit such as Universal Credit, Income Support or Pension Credit, you may be eligible for a Funeral Expenses Payment from the government, which contributes towards burial or cremation fees and other costs. Some local councils also offer a 'Public Health Funeral' if no family can afford to pay. Additionally, many NAFD funeral directors offer simple, dignified low-cost options — always ask. A charitable organisation called the National Association of Funeral Directors' benevolent fund may also be able to provide guidance.

Look for a funeral director who is a member of the National Association of Funeral Directors (NAFD). NAFD members follow a strict Code of Practice, display transparent pricing online, and are subject to independent monitoring. If any dispute arises, it can be referred to the independent Funeral Arbitration Scheme. You can search for a vetted NAFD member funeral director in your area using our Find a Funeral Director tool.

Not sure what to do next?

When someone dies, there are 18 things you may need to sort. Our interactive checklist helps you keep track, step by step.

See the full checklist
Don't forget

Will you need probate?

7 in 10 families need to deal with probate after someone dies. Most don't realise until weeks later. A 1-minute check now tells you what to expect — and if you need help, we'll connect you with a specialist who handles everything.

Check now — free

Get the full checklist

There are 5 things most people need to sort after someone dies. We'll send you a simple checklist so nothing gets missed.

One email. No spam. Unsubscribe anytime.

Cite this page

National Association of Funeral Directors. "How to Arrange a Funeral: A Step-by-Step Guide (2026)." Funeral Directory, 20 May 2026, https://funeral-directory.co.uk/guides/how-to-arrange-a-funeral-step-by-step/

← All Guides Find a Director

Related Guides

Find funeral directors near you