The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
James and Thomas Funeral Directors was founded in 1892.
Our dedicated teams at our Woking funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements.
Where can I find a full list of your prices and service options?
Julie and the staff at James and Thomas have been brilliant. Professional, sympathetic, patient and kind. A difficult and emotional situation, beautifully handled. Thank you.
Kate French via Google
a month ago
At this very sad and stressful time, Julie and her colleagues at James & Thomas were both professional and empathetic. They organised everything exactly as we had wished. I would not hesitate to recommend them to other families.
Judi Beater via Google
a month ago
At such a stressful and emotional time it is really important to deal with a company that you can trust and that are 100% professional in everything they do . Julie Brown at the Horsley branch took care of everything- organising an excellent celebrant recommending a wonderful florist and arranging the order of service etc. The service from James...
Sandy Whetton via Google
in the last week
Excellent service. I really appreciated all their help
Liz Alexander via Google
7 months ago
Julie at James and Thomas Funeral Directors made the process of burying my father so easy, her approach was warm and appropriate. Everything went very smoothly and we felt reassured that the best was done for my father. The bearers were sensitive to our emotions and stepped back when appropriate. The office surroundings, the car and the presenta...
