The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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Further information
John Gray and Co Funeral Directors was founded in 1960.
Our dedicated teams at our Bangor and Holywood funeral homes are committed to creating tailored funerals that reflect the unique life of your loved one.
We can be contacted 24 hours a day, by telephone, and are here to discuss your needs. Or if you prefer, we can visit your home to discuss funeral arrangements’
Where can I find a full list of your prices and service options?
Having previously dealt with Mike, I was very pleased when my initial face to face appointment was with him. After that I liaised with David. He gave much needed guidance in areas I was unsure of. Dealt with a third party on my behalf who were heavily involved in the service and sourced a videographer which accommodated family members in othe...
S M via Google
3 months ago
All the staff at John Gray & Co that we dealt with were so compassionate and empathetic when dealing with our recent bereavement. From the initial phone contact at the weekend with Andrew, to our family meeting with Brandon in the Bangor office we were made to feel at ease despite our grief. Mike Smith, however, provided such an exceptional serv...
Richard Lawson via Google
6 months ago
I can't recommend the Team at John Gray enough. From the first point of contact with Sandra who offered compassion and empathy as well as information on a very difficult morning, to Mike who went above and beyond to ensure we were able to say goodbye to Dad in the way we wanted to. At each and every stage of a daunting process we felt entirely i...
Emilie Halligan via Google
6 months ago
I can’t thank everyone at John Grays for the support in organising my mums funeral. They were very sensitive and supportive in particular Sandra and Mike who couldn’t do enough to guide us before and during the funeral. Thank you.
Jackie McKnight via Google
a year ago
I would have no one else take care of the funeral of a loved one. The team at Bangor did my Mum proud, particularly Mike with whom we had the most contact. Mike was professional and efficient while also showing empathy, dignity, respect and warmth. His recommendation for the celebrant, Rachel Smith, was perfect. My family, cried, smiled and laug...
