Portland Funeral Home — Funeral Director in KILMARNOCK | 4.8★ 43 Reviews | NAFD
Portland Funeral Home

Portland Funeral Home

4.8
(43 reviews)
6 Union Street, KILMARNOCK, AYRSHIRE, KA31AW
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Question of 3

Did the person who died own a property?

Including any property in their name, even if jointly owned.

Were there savings, investments, or other assets?

Bank accounts, shares, pensions, or valuables above a few thousand pounds.

Was there a will?

Even if you're not sure where it is, knowing one exists can change the process.

About

Portland Funeral Home, located at 6 Union Street in Kilmarnock, Ayrshire, is part of Dignity Funerals, one of the UK's most trusted providers of funeral services. As a member of the Dignity network, Portland Funeral Home is committed to serving the local community with compassion, respect, and the highest standards of care, 24 hours a day, 365 days a year.

The team at Portland Funeral Home understands that arranging a funeral is one of the most difficult tasks a family can face, and they are dedicated to supporting families every step of the way. From the initial arrangements through to the day of the service, their experienced and caring staff strive to ensure that every detail is handled with sensitivity and professionalism.

Dignity continually invests in its staff, premises, and vehicles to maintain the highest standards of care. Client surveys consistently show outstanding satisfaction, with nearly all families reporting that staff were respectful, premises were clean and tidy, and that their needs and wishes were carefully listened to. Portland Funeral Home also offers prepaid funeral plans, allowing individuals to plan ahead and ease the burden on their loved ones.

What families say

"From the moment we called Portland we were treated with so much respect and dignity, as was our loved one. Joanne helped us select everything we needed and offered kindness during this difficult time. Thank you for making such a difficult process that little bit easier."

— Lyndsey (about Joanne)

"Our services were very personal to our mum and dad and that showed at the ceremonies — from photographs, music and media for those to see over the world, their attention to detail was second to none. Never did we feel rushed, and everything was covered with no stress."

— Mandy Bell (about Alan)

"After losing both our parents in the space of 15 months, saying our goodbyes was made easier by the kindness and compassion shown by John and Keith. The whole process was seamless, professional, and made our loss a little easier to cope with."

— Linda Mcpherson (about John)

"As I live abroad, Joanne coordinated everything for me, handling all the fine details and allowing me to make some last minute changes. We are so grateful to all of the staff for their excellence — and this was to the same high standard as when we first used Portland over 30 years ago."

— Margaret Murdoch (about Joanne)

"Keith and his team have so much compassion and empathy, and during your darkest times they step up when you need the help the most."

— The Scottish Muncher (about Keith)

"After the loss of my sister Elaine, we were struck again by the passing of my brother John just nine days later. John personally ensured she was brought into his care with dignity, supported us through every step, and his ability to anticipate what we might need before we even asked made an immeasurable difference. He is not only exceptional at his profession, but a genuinely kind and compassionate person who made an unbearable time just a little more manageable."

— Alyson McFarlane (about John O'Donnell)

Services Available

Attended Burial
Attended Cremation
Funeral Arrangements

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