The aim of the Competition and Markets Authority Funeral Markets Order 2021 is to make it easier for customers to access the prices of funeral directors and crematorium operators and to help increase customers’ awareness of the total cost of the services they may require.
These provisions are also intended to help customers to compare the prices and services of different funeral directors and crematorium operators so that they can assess what best suits their needs and budget.
The criteria for the Attended Funeral:
Taking care of all necessary legal and administrative arrangements.
Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care.
Care of the deceased person before the funeral in appropriate facilities.
Providing a suitable coffin.
Viewing of the deceased person for family and friends, by appointment with the Funeral Director.
Provision of a hearse or other appropriate vehicle to take the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) at a date and time agreed between the customer and funeral director.
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We couldn't have had a better service. From the offset we were treated with such empathy and respect. At such a difficult time they made every effort to meet our needs. Phil is such a genuinely lovely person he couldn't have been more supportive. The funeral was exactly what we asked for. I recommend their services to anyone at this difficult time.
Jacky Eastwood via Google
11 months ago
Fantastic service friendly staff very helpful great after care could not have asked for better highly recommend thanks to everybody at rj shoales for a great service
Alan Dykes via Google
a year ago
I cannot express how strongly I would recommend against using this undertaker. Once my mum passed the care home rang Scholes and asked them to remove her body and keep her safe until my undertaker from Lancaster could come down to collect her. They did not call me to let me know they had her in their care even though they had been asked to do ...
Caroline Ford via Google
2 years ago
DO NOT USE THESE PEOPLE.Unorganised, rude, unhelpful and absolutely terrible.Made a horrible time in our lives even worse.
