We'll call you back
WRR Pugh & Son will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and WRR Pugh & Son will call you back.
Free, no obligation. We'll pass your number to the director.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
WRR Pugh & Son is an independent, fourth-generation family-owned funeral directors based in Shrewsbury, Shropshire, established in 1890 and serving the local community for over 135 years. The branch at 87 Whitchurch Road, Shrewsbury, is part of a long-standing business with a reputation for excellence, compassion, and complete transparency in all aspects of funeral care. As a recognised and respected member of the National Association of Funeral Directors (NAFD), WRR Pugh & Son upholds the highest standards of service and professionalism.
The team at WRR Pugh & Son is available 24 hours a day, 7 days a week, 365 days a year, ensuring families always have someone to turn to at the most difficult of times. Their approach is entirely flexible and bespoke, allowing families to personalise every aspect of the funeral service to create a meaningful and unique tribute that truly honours their loved one.
WRR Pugh & Son prides itself on offering complete pricing transparency with no hidden costs, including no extra charges for out-of-hours attendance, home arrangements, or services outside the Shrewsbury area. The business also offers a payment spreading option through their partnership with Funeral Safe, helping ease the financial burden for families at a challenging time.
"Mum's funeral was exactly as she would have wanted - we feel very comforted knowing that we gave her the send-off she would be proud of. Paul was very thoughtful, polite and courteous and we felt that he listened to what we wanted and looked after us all the way through the process."
— Kathryn Watts (about Paul)
"Stuart handled all the arrangements for our dear Uncle's funeral with kindness and compassion. We felt well looked after at a difficult time which was a huge relief to us to know we were in safe hands."
— Denise France (about Stuart)
"After the unexpected death of my husband WRR Pugh acted with sensitivity and professionalism at all times. Nothing was too much trouble. Special thanks to Paul for his care and professionalism throughout the process."
— Hester Greenwood (about Paul)
"Wendy managed the pathway from start to finish for my recent bereavement with my father. She made the whole process run so smoothly, and removed all the stress involved with all the preparations during what was a very difficult time. I have used WRR Pugh & Son for the funerals of both my mother and father and could not recommend them highly enough."
— Scott Ramsay (about Wendy)
"My father passed away on new years day, Pugh's attended very quickly. Stuart made the whole process smooth and seamless, managed every element of the arrangements whilst ensuring that all of our wishes were met and we were able to give dad a really great send off whilst grieving ourselves."
— Jeff Watkins (about Stuart)
"When we saw Dad, he looked absolutely beautiful and at peace. The care and respect shown to him was evident, and it meant so much to our family. A special thank you to Paul, who looked after us so wonderfully. His kindness, understanding, and attention to detail made an incredibly difficult time much easier to navigate."
— Katie McKean (about Paul)
Andrew Emmerson
Funeral Operative
Andrew Emmerson
Funeral Operative
Andrew Emmerson is a Funeral Operative at WRR Pugh & Son, providing respectful and attentive support throughout the fun…
Cathy Ellis
Funeral Director
Cathy Ellis is a Funeral Director at WRR Pugh & Son, praised by families for her compassion, professionalism, and work …
Cathy Ellis
Funeral Director
Chris Campion
Funeral Operative
Chris Campion is a Funeral Operative at WRR Pugh & Son, dedicated to supporting families with sensitivity and respect.
Chris Campion
Funeral Operative
Clare Targett
Receptionist
Clare Targett works as a Receptionist at WRR Pugh & Son, providing a welcoming and supportive first point of contact fo…
Clare Targett
Receptionist
Helen & Gari Purcell Jones
Company Directors
Helen & Gari Purcell Jones
Company Directors
Helen and Gari Purcell Jones serve as Company Directors of WRR Pugh & Son, overseeing the continued family tradition of…
Ian Davies
Funeral Operative
Ian Davies is a Funeral Operative at WRR Pugh & Son, supporting the practical aspects of funeral services with dedicati…
Ian Davies
Funeral Operative
Ian McDougall
Company Director
Ian McDougall
Company Director
Ian McDougall is a Company Director at WRR Pugh & Son, contributing to the leadership and high standards of the firm.
Jamie Jordan-Bailey
Funeral Operative
Jamie Jordan-Bailey
Funeral Operative
Jamie Jordan-Bailey is a Funeral Operative at WRR Pugh & Son, assisting in the delivery of respectful and professional …
Julianne Hatton
Receptionist
Julianne Hatton is a Receptionist at WRR Pugh & Son, helping to ensure families receive a warm and professional welcome.
Julianne Hatton
Receptionist
Mike Ryder
Funeral Operative
Mike Ryder is a Funeral Operative at WRR Pugh & Son, playing an important role in the delivery of compassionate funeral…
Paul O'Brien
Funeral Director
"When we saw Dad, he looked absolutely beautiful and at peace. The care and respect shown to him was evident, and it mea…"
Paul O'Brien
Funeral Director
"Mum's funeral was exactly as she would have wanted - we feel very comforted knowing that we gave her the send-off she w…"
Ross Cookson
Funeral Operative
Ross Cookson is a Funeral Operative at WRR Pugh & Son, ensuring that every funeral service is conducted with the utmost…
Ross Cookson
Funeral Operative
Stuart Farmer
Funeral Operative
"My father passed away on new years day, Pugh's attended very quickly. Stuart made the whole process smooth and seamless…"
Stuart McDowall
Funeral Director
"Stuart made the whole process smooth and seamless, managed every element of the arrangements whilst ensuring that all o…"
Stuart McDowall
Funeral Director
"My father passed away on new years day, Pugh's attended very quickly. Stuart made the whole process smooth and seamless…"
Tim Kear
Funeral Operative
Tim Kear
Funeral Operative
Tim Kear is a Funeral Operative at WRR Pugh & Son, contributing to the team's high standards of service and care.
Wendy Little
Funeral Director
"Wendy managed the pathway from start to finish for my recent bereavement with my father. She made the whole process run…"
Wendy Little
Funeral Director
"A special thank you to Wendy who dealt with our family. We couldn't have asked for anything more from them."
Take a moment to reflect on the care you received
Not displayed publicly — used for verification only
This helps other families understand your experience
Share what your experience was like — other families will read this when choosing a funeral director
characters — please write a little more
Your review will appear on this page once verified. This usually takes 1–2 days.
Ready to speak to someone? A free, no-obligation call can help you understand the next steps.
If anything has changed, a quick call with a specialist can confirm.
A quick call with a specialist can help you figure out what applies.
Question of 3
Did the person who died own a property?
Including any property in their name, even if jointly owned.
Were there savings, investments, or other assets?
Bank accounts, shares, pensions, or valuables above a few thousand pounds.
Was there a will?
Even if you're not sure where it is, knowing one exists can change the process.
This can feel overwhelming, but you don't have to figure it out alone. A probate specialist can walk you through the next steps — no obligation, no pressure.
That's one less thing to worry about. If anything changes or you'd like a quick confirmation, a specialist can put your mind at rest.
Many families don't have all the information straight away — that's completely normal. A quick chat with a specialist can help you understand what applies to your situation.
What the probate process looks like
Apply for Grant of Probate
Collect assets & close accounts
Pay debts & tax
Distribute the estate
A specialist handles all of this for you.
Trusted by thousands of families across the UK
You probably don't need to pay for the funeral yourself
The estate will likely go through probate, which means the funeral costs can be paid from the estate. You need a probate specialist to make this happen.
Sail Probate · Fixed fees, nothing upfront
Probate might not be needed
That means the funeral costs probably can't be covered this way. But every situation is different — a quick chat can confirm.
We need a bit more info
Don't worry — lots of people aren't sure at this stage. A quick chat can work out whether the funeral costs can be covered.
Want to talk it through?
Free, no obligation.
Want to check with a specialist?
Free, no obligation.
Want to find out for sure?
Free, no obligation.
Sail Probate · Trusted by thousands of families
A specialist will call you soon
Free, no-obligation advice from Sail Probate
What happens next
Request received
Just now
A specialist reviews your details
Within 1 hour
You'll receive a call
Within 24 hours
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Result saved
If you need help later, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
We'll give you a call
A Sail Probate specialist will talk you through everything and answer any questions.
Interested in: We handle everything (£6,000)
Interested in: Just the probate application (£1,000)
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
No problem
If you'd like to talk about probate or funeral costs, call Sail Probate free:
Lines open now Lines open Mon-Fri 9am-5pm · 0808 196 0258
Get in touch
Call 01743344646We'll call you back
WRR Pugh & Son will be in touch shortly.
You've just taken the first step — contacting a funeral director.
See the full checklistLeave your number and WRR Pugh & Son will call you back.
Free, no obligation. We'll pass your number to the director.
You've completed of 18 steps on the bereavement checklist.
Continue your checklist18 things to sort when someone dies — keep track so nothing gets missed.
See the full checklist
Find trusted, NAFD-accredited funeral directors in Shrewsbury, Shropshire. All members follow a strict Code of Practice, giving families compassionate, professional care when it matters most.
Find trusted, NAFD-accredited funeral directors in Bridgnorth, Shropshire. All members follow a strict Code of Practice, giving families compassionate, professional care when it matters most.
Find trusted, NAFD-accredited funeral directors in Bishop's Castle, Shropshire. All listed members follow a strict Code of Practice and are independently monitored for your peace of mind.
Serving families in SHREWSBURY and the surrounding area
So we can help families like yours better.
Tick all that apply.
Understanding your experience helps us help families like yours.
Your answers help us support families going through this.
You might find our step-by-step guide helpful →
