Funeral Directors in Hartlepool, Durham

“The family found comfort in the help and directions given by Andrew. The dress and bearing of the staff added to the atmosphere of respect shown to my mother. My sisters and I found their suggestions and knowledge made the whole process, not easier, but a lot more simple.” — PAUL F.

“Ryan was amazing helping with arrangements for dad's funeral. Nothing was a problem for him, with numerous telephone conversations and emails he was always on hand to assist. I would highly recommend this family to take care of your loved ones.” — Denise W.

“Phil made the funeral arrangements easy and was very clear with the choices to be made. He read our eulogies with such compassion providing a lovely send off for our mum.” — Ian G.

“I can't praise the Co-Op enough, from start to finish the staff have been kind and supportive. The arrangement of the service and the aftercare have been brilliant. A special mention to Vicky, who has been exceptional.” — Linda L.

“The process was seamless. I was guided all through the process. It was a brilliant service.” — Sonia N.

“All staff are super friendly and very empathetic. Took us through everything with respect and dignity for my grandmother. Made the whole process very comfortable. Highly recommended, hugs and all.” — Sharon M.

“James the minister who took the service had Mum down to a T. We as a family would highly recommend Relph to anyone without hesitation.” — Dorothy W.

“Joe Johnson was amazing when my dad died. He was professional yet personable and always had our wishes at the forefront of his mind. He was very helpful in regards to keeping things within our means yet always had our wishes at the forefront of his mind when discussing things.” — michelle p.

“I found the service extremely efficient, warm, great attention to detail and to what we as a family wanted.” — Vickie S.

“Friendly and understanding staff offering empathy and dignity at all times.” — Cindy M.

“Helen was very helpful explaining the way things would happen, putting my mind at rest.” — Richard R.

“Terry and Jean went way beyond their job titles to ensure everything was perfect.” — Doreen C.

“Faye and her team will look after your loved ones like they are part of their own family. Don't ever change, you are great at what you do.” — Andy C.

“They radiate a strong, warm 'family' like feel when being looked after by them. They are gentle and respectful of the deceased in their care.” — Karen M.

“All members of staff were caring, respectful and supportive. Every detail was clearly explained and the offices and Chapel of Rest were so attractive and well maintained.” — Mary C.

“From the first phone call to the follow up calls to ensure we were all ok a few days after the funeral, we would like to thank the whole team for their professional, and very personal, service.” — John H.

“Jaki sorted out everything. She was serious when needed and expected, and provided sympathy and humour when needed and appropriate. Thank you!!” — John W.

“The service provided by all the staff at Relphs was extremely professional, caring and compassionate. Thanks to all the support and guidance from Joe, Mam received the best send off we could have given her. Pauline was absolutely amazing and nothing was too much trouble for her or Darcy.” — Gillian R.