Funeral Directors in Hartlepool, Durham

“My sisters and I found their suggestions and knowledge made the whole process, not easier, but a lot more simple. The dress and bearing of the staff added to the atmosphere of respect shown to my mother.” — PAUL F.

“Nothing was a problem for him — with numerous telephone conversations and emails he was always on hand to assist. Victoria House took care of my dad Barney in the chapel of rest; I was told he looked very dapper in his suit and at rest.” — Denise W.

“A special thank you to Phil Wymer for his professionalism, kind regards and the lovely words at the internment of ashes. Also to the celebrant, Stuart Stokell for the brilliant service which was very fitting for Aunty Christina. THANK YOU ALL SO VERY MUCH!!!” — Christine C.

“Phil made the funeral arrangements easy and was very clear with the choices to be made. He read our eulogies with such compassion providing a lovely send off for our mum.” — Ian G.

“James the minister who took the service had Mum down to a T. We as a family would highly recommend Relph to anyone without hesitation.” — Dorothy W.

“I was kept up-to-date with every step of my late husband's journey into their care and updated on a regular basis. From day one all members of staff have been courteous and very kind and considerate — I cannot praise them enough for all their care and attention.” — Wendy H.

“Great attention to detail and to what we as a family wanted. I would have no hesitation in recommending the firm to others who have lost someone special.” — Vickie S.

“Friendly and understanding staff offering empathy and dignity at all times.” — Cindy M.

“Everything from start to finish was professional.” — Marjorie W.

“Kind, compassionate and efficient service. Very supportive throughout the process, beginning to end.” — Jill D.

“We used them to bury both my granddaughters, and they did a fantastic job. I would recommend anyone to use them.” — elizabeth a.

“Faye is incredible. She's so passionate about the work that she does and brings this perfect mix of professionalism and care - you can only do this when you truly believe in your work.” — Rebecca S.

“All members of staff were caring, respectful and supportive. Every detail was clearly explained and the offices and Chapel of Rest were so attractive and well maintained.” — Mary C.

“Joe was really good understanding our requirements and making the whole experience as easy as possible. The funeral was perfect even though it was 65 miles away and they were there every step of the way.” — Steven F.

“Jaki sorted out everything. She was serious when needed and expected, and provided sympathy and humour when needed and appropriate. Thank you!!” — John W.

“The service provided by all the staff at Relphs was extremely professional, caring and compassionate. Thanks to all the support and guidance from Joe, Mam received the best send off we could have given her. Pauline was absolutely amazing and nothing was too much trouble for her or Darcy.” — Gillian R.