Funeral Directors in Hetton-le-Hole, Tyne and Wear

“From the putting together of the plan with Mam and Ben to the sad day itself, I felt the same confidence immediately and that Mam was safe in their hands. All the way through they treated my beloved Mam with the dignity and respect she deserved. Impeccable.” — David T.

“Rhonda took care of the whole process of my mother's funeral. From start to finish, the care, compassion and the level of efficiency she provided was top tier, which made our experience at such a difficult time a lot easier. It mirrors the service they provided for my late father nearly three years ago.” — Gary C.

“Nothing was too much trouble to Ben, he did everything possible to ensure the day went the way we wanted it.” — Frederick W.

“They were caring and compassionate from first contact at this very difficult time. The whole service provided was exceptional. We can't thank you enough.” — Lorraine P.

“Can't thank them enough for everything they did in supporting and helping me throughout arranging my dad's funeral. Absolute brilliant first class professional service.” — E J.

“They paid a lot of respect to my dad. Customer care was amazing. The staff are very friendly and helpful.” — Angela H.

“Exemplary service from the initial contact throughout. All went well. Thank you” — Alan R.

“The funeral service itself was everything we could have hoped for. You're in safe hands with Andrew Grey Funeral Services.” — Diane M.

“Derek Moss funeral directors have handled several family funerals for us in the past 30 years. Every funeral has been conducted with the utmost dignity and respect for our beloved family members. I wouldn't go anywhere else.” — Gillian C.

“A huge thank you to Anne from the Chester Le Street branch for making sure everything went even better than we expected. Both teams made our first time with this process very easy to navigate.” — Deborah H.

“Ben's compassion and attention to detail ensured the service was a perfect tribute to my Nana. We felt supported every step of the way and are so grateful for his kindness.” — Gary

“The service for my brother David — from the first meeting with Rhonda I was expecting to be very difficult. However we felt so relaxed which was down to the professional and very caring attitude from her. She was exceptional at her job and all the staff we met were extremely helpful and caring.” — Malcolm M.

“We felt such comfort knowing she was in your hands. Highly recommend — a credit to the organisation.” — Jen K.

“They helped make an otherwise hard day a beautiful peaceful experience.” — Richard B.

“Stephen kept us well informed step by step and did my Dad very proud. He went out of his way to comply with Dad's final wishes.” — Julie B.

“Stephen always there no matter what offering help, answers, support, just someone to talk to. Would highly recommend to aid you at your darkest time.” — lynne t.

“It wasn't just about the arrangements — they showed so much kindness and compassion to our whole family. They really helped us celebrate dad's life in a way that felt personal and special. Craig and Simon went above and beyond and we are forever grateful for everything they did. We couldn't have chosen anyone better to look after our dad on his final journey.” — Mark H.

“The brothers genuinely care and they are the most approachable and down to earth people. No question or request was ever too much and we always felt they were there for us day or night — this made the most unbearable time of our lives that little bit easier.” — Georgia O.

“We really appreciated being able to have Dad dressed in his own comfortable clothes and to be able to see him at the funeral home and leave some personal items to go with him on his final journey. On the day of the cremation, we really appreciated the opportunity to follow Dad into the crematorium to say a final goodbye and this gave us some closure.” — Rach B.

“After losing my husband Simon suddenly in September, I never ever dreamed I would have to plan a funeral for him at such a young age. Claire was absolutely amazing. She guided me through the whole process with care and dignity. We came away feeling Simon had been looked after.” — Paula M.