Contact Us | NAFD

Contact Us

We are here to help. Established in 1905, the NAFD represents the interests of funeral directing businesses who conduct in excess of 80% of UK funerals every year.

Looking to list your business?

This site lists members of the NAFD only. Please contact us if you would like more details about becoming a member.

Arbitration Services

The Funeral Arbitration Scheme is an independent conciliation and arbitration scheme designed to resolve complaints from clients relating to NAFD member funeral firms.

Opening Hours

Open from 9am - 5pm Monday to Friday. Closed on weekends. For holidays, please enquire.

Send us a message

Call us directly

0121 711 1343

Or, outside the UK

+44 121 711 1343

Find a trusted funeral director near you.

Search 4,000+ NAFD-accredited funeral homes across the UK. Every director is independently checked.

What families are saying

Real 5-star reviews from Google, updated regularly

    5

    Above and beyond you couldn,t ask for a more professional or a better start from the beginning the unfortunate finish ... i thank you for all that you have done for me an my family

    Vernon Ellis via Google
    5

    What an outstanding service it was today.The Team were so professional they really gave my friend Gloria Roebuck a wonderful send off.

    Sharon Davies via Google
    5

    What an outstanding service it was today.The Team were so professional they really gave my friend Gloria Roebuck a wonderful send off.

    Sharon Davies via Google
    5

    We used Shires, Baldock for my sister in law’s funeral in October 2025. They were nothing short of incredible. Every conversation, email, telephone call and meeting were absolutel…

    Lucy Cruse via Google
    5

    We recently used Ballard & Shorthall for my father’s funeral and I honestly cannot thank them enough for the care, professionalism and support they showed our family. From the ve…

    Laura Martin via Google
    5

    We used Deric-Scott for my Dad's funeral in 2010 and we were very happy so it was natural for me to return when my Mum passed away. I knew EXACTLY what I wanted for my lovely Mum'…

    Laura Meek via Google
    3 weeks ago
    5

    Michelle, Abi, Tony, Keith and the team were exceptional. We can’t thank them enough for their help and support during such a difficult time. Wonderful people and they really look…

    Lucy Turner via Google
    5

    Just had my dad's funeral today. Michelle, Kirby, Mark and the team were excellent. Very professional from beginning to the end. Me and my mum are very happy with the service.

    Gemma Davies via Google
    5

    As a family we would like to thank all at Shires for the care that they gave to us during such a difficult period in our lives. What we found helpful was that we were guided throu…

    Lisa Young via Google
    5

    The service we received from Rowland Brothers was outstanding. From the beginning, their team were friendly, warm, and reassuring. Our director, Simon, guided us through each stag…

    A Blanchard via Google