Bereavement support & funeral directors

“Deborah was really great at talking through things and emailing questions a few at a time, thus giving time to think about the answers in a calm way and no pressure. Thank you for looking after the family as well as my Uncle.” — Amanda W.

“Everything was dealt with in the most professional, but also highly personal manner. You want someone who supports you at every step, takes away some of the burden but also understands what is important to you. I found that here and I'm very grateful for it.” — fs n.

“Given we only went for direct cremation, I was never rushed, able to chat freely, and was shown empathy and understanding. I can't thank Chloe enough for her compassionate care.” — Kim C.

“Geoff came to see us, wrote down all our impressions and memories, and then put together a heartwarming eulogy of her as if he'd known her in life. I cannot thank the team enough for making a painful job so much easier.” — Ilona N.

“Made what was one of the worst days of my life beautiful and tailored to my father. I thank Nick and his colleagues from the bottom of my heart.” — kelly c.

“Nick and Carol listened very carefully to the family's wishes, paid painstaking attention to detail and delivered a warm, heartfelt, dignified service. Nick's speeches and readings were wonderful and struck exactly the right note.” — Peter C.

“Excellent service at a difficult time. Karen was so helpful. Thank you so much.” — Julie D.

“Morgen has been amazing with helping me with everything from start to finish. She made the whole process of organising and arranging my mother's cremation really seamless. She's gone above and beyond.” — Adelaide M.

“A special thanks to Sheridan for his guidance and support throughout. The professionalism, compassion and assistance exceeds all expectations. Nothing was too much trouble. I really couldn't have asked for more.” — Annette W.

“When my husband received the devastating news that he had Terminal Cancer his request to me was that I use Gordon Barber and no one else. Their attention to detail and the help they give is second to none and all who work there are so understanding and sympathetic at such an upsetting time.” — Cheryl H.

“Lewis and his team delivered a respectful and professional service on the day of the funeral itself, which celebrated my father's life exactly how we wanted. Clear and upfront about the estimate and costs meant no surprises — such a refreshingly open and honest approach.” — Mark B.

“I entrusted Lewis Cook Funeral Home to look after our dear mother's ceremony and I wish to thank Lewis from the bottom of my heart for the exceptional service he provided. I couldn't have wished for it to go any better and all my family members had the same high praise.” — Rebecca C.

“Particular mention to Gill who helped to arrange both funerals and showed such kindness on each occasion. We used the Eaton branch for sadly two very close funerals and they were fantastic on each occasion — all the staff we encountered were very professional and compassionate.” — Kate E.

“Celia listened to what our father had requested and talked through everything with us. She was so kind. Michael Palmer visited us before the funeral to introduce himself and made sure the day went perfectly. The care and respect he and the other funeral staff showed our father was incredible.” — lynn v.

“They made everything so easy at a very difficult time, they suggested things I wouldn't have thought of. Everyone was caring, nothing was too much trouble.” — Jennifer H.

“Everything possible was done to make arranging my husband's service as easy as it could be. They listened to what I wanted and made it happen. They even changed the handles on the coffin I'd chosen. I couldn't have been more pleased with the way it went.” — Linda S.

“A difficult time made easier than you would ever imagine it could be by Harvey's professional, and yet sympathetic and respectful staff.” — david l.

“Both Bev and Ian went over and above from start to finish in every way. They were so sympathetic and always there for emotional encounters. On the funeral day it was absolutely perfect in every way.” — Alison S.

“Very good, very kind, very comfortable to talk to and be with. You could arrange an appointment with them with no problems and ring them. Very happy with their service, very kind.” — Eeyore J.

“Tracy Powell was brilliant for us while we were making our arrangements for dad's funeral. We definitely had a lot of detail requirements that she was happy to help with and the whole experience was fantastic.” — Andy C.

“They were a massive help in providing a celebrant and advising on crematoriums — helping us put together the perfect send off for my father.” — Gary L.

“Everything was perfect. The celebrant did a lovely service, the flowers were absolutely beautiful. Having the prepaid plan made everything that little bit easier at such a difficult time.” — Tracey C.

“Claire is just the most helpful, caring and efficient lady, and her approach made the whole process easy to understand and made us feel at ease.” — Alan

“Claire at the Norwich funeral branch near the airport has been the most helpful and supportive person in such a sad time for me. I couldn't have done any arranging without her.” — Sonia B.