Bereavement support & funeral directors

“Every single person we dealt with made us feel supported and cared for not just as clients, but like we were part of their own family. They treated my mum with such dignity, and their organisation and professionalism made a very difficult time that little bit easier to bear.” — RMaude F.

“Unfortunately, four days beforehand, our mother also died. Hergest and Cavell couldn't do enough to help us at this extremely difficult time, and helped us organise a joint funeral. As a family, we can't thank the whole team enough for all their kindness and understanding.” — Norman S.

“Mel sorted everything so quickly and communicated every detail to us and was particularly sensitive to our needs. As a family we are so thankful for the service they gave.” — Amanda W.

“They found a perfect Life Celebrant that truly captured the spirit of my Father-in-Law in the eulogy. My father-in-law passed away right before Christmas, and despite the holiday, they kept moving things along and were very communicative.” — Beth C.

“The time and care she gave me was incredible. Matt also came to meet with me and made everything seem far more manageable and hassle free. I cannot praise Horlock enough.” — Freya P.

“Words cannot express the gratitude for all the professional support I received. Melanie dealt with all my questions and concerns in an empathetic manner and reassured me that the funeral would be carried out in accordance with my wishes.” — Valerie M.

“From the moment I made the initial phonecall until I collected my Mum's ashes, I had the utmost confidence in everyone, with how things were dealt with and receiving very clear and prompt communication. They did a great job for my Mum, and my Dad. I'd highly recommend them to anyone.” — Linda G.

“Ross, Matthew and the team were very helpful and compassionate and made organising the funeral for my aunt that little bit easier despite it having to be arranged over a distance via phone calls and emails as I'm based in Cornwall. The day of the funeral went off beautifully, and was a lovely final send off for my dear Aunt.” — neil l.

“Dignified, respectful and compassionate. When you are at your lowest ebb you can ask for no more.” — Ewen M.

“They have a chapel of rest and it is so comforting, I spent hours everyday in there, even with young children they were amazing. Sarah and Glynes were compassionate, empathetic, kind, caring and understanding.” — Char B.

“I would like to say thankyou for all the help and guidance we received with the funeral for my mother.” — Lisa B.

“Very professional and caring. Guidance was there if needed.” — David A.

“Colin explained, guided and supported me through the whole process from start to finish. My questions were answered in a calm and friendly manner and any change or alteration I wanted for my mum's burial were nicely accommodated. The service provided was 1st class.” — Gabriel O.

“We have used Medway Funeral Directors 4 times in the last 5 years for our family members, and each time they have provided an absolutely outstanding, dignified and compassionate service. Colin & his team are with you every step of the way to help & support you through the saddest & most difficult time of your life.” — Laura K.

“Everyone at the Co-op was very kind, friendly and helpful. Everything went so smoothly, they dealt with everything very professionally.” — Jon P.

“Just wanted to thank Sarah for all her help and kindness in arranging my husband's funeral. Also Matthew Thorne the funeral director who carried out my husband's funeral so professionally and understandingly. Cannot thank you all enough.” — Sylvia J.

“Their customer service was second to none. Nothing was too much. My dear Late Mother had the best send off I could have asked for.” — T m.

“They manage to balance running a business with being compassionate rather well.” — Ross L.

“My family have used Clarkes on three separate occasions and they have each time provided the best service.” — Denice S.

“I felt at ease as they guided me through which options were available to me. Highly impressed in every way.” — Daryl A.

“It made an extremely difficult emotional situation somewhat bearable. The team were the consummate professionals, from the initial meeting, to the actual funeral and then the contact afterwards.” — Heidi J.

“Fiona, the very nice lady in the office is an amazing woman, treated my brother like he was a friend to her, kept in touch throughout arrangements. I have used Naylor and Son three times now, 2 brothers and my dad, each time it's been amazing.” — Christine

“She was attentive and understood exactly the kind of service we wanted. Everything went as we asked on the day of the service, there was nothing that was too much trouble. You're amazing.” — james f.

“You made saying Goodbye to Dad such a lovely experience. I feel so at peace and content with all you did for Dad and for us. Nothing was too much for you to arrange, everything went like clockwork.” — Karen B.